Privacy Policy

1. Information We Collect

Zing Drone Delivery Inc. ("Zing," "we," "us," or "our") collects information you provide directly to us, such as when you fill out a contact or demo request form, create a customer portal account, apply for a job, or otherwise communicate with us. This may include your name, email address, phone number, company or organization, job title, and the contents of your message.

We also collect information automatically when you visit our website or use our products, such as IP address, browser and device type, pages viewed, and usage data collected through cookies and similar technologies. If you use Zing hardware or the Zing Airspace Platform, we may collect device-generated data (such as device status, configuration, and detection or broadcast event data) necessary to operate the service.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our products, services, and customer portal
• Respond to inquiries, support requests, and demo requests
• Process job applications and communicate with candidates
• Send account, product, and administrative communications
• Improve our website, products, and services
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
• Comply with legal obligations

3. Data Sharing & Third Parties

We do not sell personal information. We may share information with service providers who perform functions on our behalf, such as hosting, analytics, email delivery, payment processing, and customer support tools, under confidentiality and data-protection obligations. We may also disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Zing, our customers, or others. If Zing is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

4. Data Retention

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we take reasonable steps to delete or anonymize it.

5. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. You can exercise these rights by contacting us using the information below. We will respond to verifiable requests in accordance with applicable law. You may also opt out of marketing communications at any time using the unsubscribe link included in those messages or by contacting us directly.

6. Security

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. See our Security page for more on our approach.

7. Children's Privacy

Our website and products are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from children under the age of 13 (or the relevant age of digital consent in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal obligations. We will post the updated policy on this page with a revised "last updated" date. Material changes may be communicated through additional notice, such as an email or in-product notification.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@zingdrones.com.